Orders & Shipping

Orders will generally take about 5–7 business days to arrive. Standard orders received before 12pm CST will typically be processed the same day, and standard orders received after 12pm CST will be processed the next business day. Expedited orders received before 3pm CST will be processed the same day. Standard shipping will take 3–5 days via FedEx for the 48 contiguous states. Shipments to Alaska and Hawaii will ship via USPS.

A flat shipping fee of $5 is added for standard delivery, and we offer free standard shipping on orders of $30 or more. Taxes will automatically be calculated at checkout.

Dirty Labs products are currently only available in the United States, including Alaska and Hawaii. We are not yet shipping internationally or to APO/FPO. Please subscribe to our email list to be the first to know when international shipping becomes available.

Exchanges & Returns

We stand behind the quality and performance of all Dirty Labs products. If you are not completely satisfied, you may request an exchange or refund within 30 days of your purchase by reaching out via our contact page and including your order number.

Dirty Labs cannot cancel orders once they are placed, but please contact help@dirtylabs.com with your order number to see how we might be able to assist you.

Contact us

You can reach us via our contact page, or by emailing hello@dirtylabs.com or calling 1-888-783-4789 between 9am–6pm (PST).