Frequently Asked Questions
Orders & Shipping
How long will it take to get my order?
Where do you ship?
Do you offer free shipping?
How much does it cost to ship to my address?
What is your return policy?
Can I cancel or change my order?
How can I reach Dirty Labs?
Products
Where are Dirty Labs products made?
Where can I learn more about your ingredients?
Are Dirty Labs products safe for sensitive or allergy-prone skin?
Are Dirty Labs products safe to use during pregnancy?
Are enzymatic laundry detergents safe?
Are Dirty Labs products pet-safe?
Are Dirty Labs products safe to use for babies?
Are Dirty Labs products cruelty-free?
Are Dirty Labs products vegan?
Are Dirty Labs products organic?
Are Dirty Labs products biobased?
Are Dirty Labs products biorenewable and biodegradable?
Is your packaging sustainable?
Do you use natural fragrances or essential oils?
Are your products disinfecting or antibacterial?
How does Phytolase® work?
Can I use Bio Laundry Detergents on delicates?
Does your Bio Laundry Detergent work in cold water?
Why do I need so little to get my wash done?