Privacy policy

 

DIRTY LABS INC.

PRIVACY POLICY

 

Date of Last Revision: December 4, 2025

 

Welcome to the website (the “Site”) of Dirty Labs Inc. (“Dirty Labs,” “we,” “us,” or “our”). Dirty Labs prides itself in providing premium, high-quality cleaning supplies and merchandise online (collectively, including the Site, the “Service”).

 

This Privacy Policy explains what personal data we collect, how we use and share that data, and your choices concerning our data practices. This Privacy Policy is incorporated into and forms part of our Terms of Service.

 

Before using the Service or submitting any personal data to Dirty Labs, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

PERSONAL DATA WE COLLECT

 

We collect information as follows:

 

Personal Data You Provide: We may collect the following categories of personal data from you when you purchase products and goods through the Site, subscribe to our email newsletter or SMS list, or when you enter information on the “Contact Us” page of the Site: 

 

Identification Data: We collect your name, email address, phone number, and mailing/billing addresses.

 

  • Financial Data: Our payment processor Shopify Payments (“Shopify”) collects the financial information necessary to process your payments for the Service. Accordingly, in addition to this Privacy Policy and our Terms of Service, your Financial Data is also processed pursuant to Shopify’s services agreement and privacy policy.
  • Communication Data: We may collect information when you contact us with questions or concerns and when you voluntarily respond to emails, questionnaires, surveys or requests for market research seeking your opinion and feedback.  Providing communication data is optional to you.
  • Commercial Data: We may retain a history of the products you browse and/or purchase using the Service.
  • Demographic Data: We may collect your age and gender.
  • Social Media Data: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, Pinterest, Reddit, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect personal data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

 

Internet Activity Data: When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Safari, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems: 

 

  • Log Data: Information that your browser automatically sends whenever you visit the Site. Log Data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site. 

  • Cookies Data: Please see the “Cookies” section below to learn more about how we use cookies.

  • Device Data: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings. 

  • Usage Data: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

  • Location Data: We derive a rough estimate of your location from your IP address.

 

Email Open/Click Data: We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.

 

Derived Data: We may infer your preferences for products and goods based on the personal data we collect about you. 

 

Cookies: We use cookies to operate and administer our Site, gather usage data on our Site, and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.

 

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

 

 

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

 

Advertising networks may use cookies to collect personal data. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there.

 

If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings. 

 

Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

 

HOW WE USE PERSONAL DATA

 

We may use personal data for the following purposes:

 

  • To complete your purchase transactions;

  • To provide the Services you requested;

  • To keep you informed about the status of your orders;

  • To respond to your inquiries, comments, feedback, or questions;

  • To send administrative information to you, for example, information regarding the Service and changes to our terms, conditions, and policies;

  • To analyze how you interact with our Service;

  • To maintain and improve the Service;

  • To develop new products and services;

  • To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture, and networks; and

  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

 

Aggregated Information. We may aggregate personal data and use the aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Service and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.

 

Marketing. We may use your personal data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.  You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive by updating your settings through your account. In addition, if at any time you do not wish to receive future marketing communications, you may contact us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests.

 

SHARING AND DISCLOSURE OF PERSONAL DATA

 

Dirty Labs is not in the business of selling your personal data. We may work with advertising partners with whom we disclose limited personal data that such partners can then use to show ads promoting Dirty Labs on other websites and online services. These disclosures disclosed through advertising cookies and similar technologies may be considered “sharing,” or “selling” under privacy laws, and you may opt out at any time. See the “Your Privacy Rights and Choices” section for information about how to opt out.

 

Additionally, in certain circumstances we may share the categories of personal data described above without further notice to you, unless required by the law, with the following categories of third parties:

 

  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal data with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store personal data in the course of performing their duties to us. 

  • Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your personal data and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Service, or the public, or (v) protect against legal liability.

  • Affiliates: We may share personal data with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with Dirty Labs. Our affiliates may use the personal data we share in a manner consistent with this Privacy Policy.

  • Other Users: certain actions you take may be visible to other users of the Service. For example, when you upload user generated content to the website (e.g., product reviews and cleaning tutorial).

 

DATA RETENTION

 

We keep personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.

 

UPDATE YOUR INFORMATION

 

Please log in to your account or contact us if you need to change or correct your personal data. 

 

YOUR PRIVACY RIGHTS AND CHOICES

 

Where provided for by law and subject to any applicable exceptions, you may have the right:

 

  • To know the categories of personal data that Dirty Labs has collected about you, the business purpose for collecting your personal data, and the categories of sources from which the personal data was collected;

  • To access the specific pieces of personal data that Dirty Labs has collected about you;

  • To know whether Dirty Labs has disclosed your personal data for business purposes, the categories of personal data so disclosed, and the categories of third parties to whom we have disclosed your personal data;

  • To have Dirty Labs, under certain circumstances, delete your personal data that we no longer need to provide the Services or for other lawful purposes; 

  • To opt out of the sale of your information or sharing of your information for interest-based advertising:  To exercise this right, please visit the "Do Not Sell or Share My Personal Information" link in the footer of our website. You may also be able to reject or toggle off optional cookies by enabling the Global Privacy Control setting within the browser that you use to access our Service. Learn more at the Global Privacy Control website. Please note that your opt out will be specific to the device and browser you use when you opt out. We do not knowingly “sell” or “share” the personal information of consumers under 16 years of age.; 

  • To opt out of “profiling”  in connection with decisions that produce legal or similarly significant effects. We do not engage in profiling in connection with decisions that produce legal or similarly significant effects; 

  • To be free from discrimination related to the exercise of these rights; and 

  • To appeal our denial of your personal information request by contacting us as set out below.

 

If you would like to exercise any or all of these rights, you may do so by contacting us. Your authorized agent may submit requests in the same manner. Once we receive your request, we will verify your identity by sending an email to the email address you provide to us. 

 

Please contact us if you have questions about your rights or our disclosures under the law, or to request access to an alternative format of this Privacy Policy.

 

CHILDREN

 

Our Service is not directed to children who are under the age of 16. Dirty Labs does not knowingly collect personal data from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided personal data to Dirty Labs through the Service please contact us and we will endeavor to delete that information from our databases.

 

LINKS TO OTHER WEBSITES

 

The Service may contain links to other websites not operated or controlled by Dirty Labs, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies. 

 

SECURITY

 

You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect personal data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any personal data to Dirty Labs via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.

 

INTERNATIONAL USERS

 

By using our Service, you understand and acknowledge that your personal data will be transferred from your location to our facilities and servers in the United States.

 

YOUR CHOICES

 

In certain circumstances providing personal data is optional. However, if you choose not to provide personal data that is needed to use some features of our Service, you may be unable to use those features. You can also contact us to ask us to update or correct your personal data.  You may also delete your account. Please note that we will need to verify that you have the authority to delete the account and certain activity generated prior to deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy.

 

CHANGES TO THE PRIVACY POLICY

 

The Service and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Service or providing us with personal data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.

 

CONTACT US

 

If you have any questions about our Privacy Policy or information practices, please feel free to contact Dirty Labs at our designated request address: hello@dirtylabs.com or mailed to 7464 E. Tierra Buena Lane, Suite 205, Scottsdale, AZ 85260.

Click here to manage your privacy preferences or opt out of sale/sharing of personal information